Boundaries in the Health and VCSE Workplace – Tuesday, 3^rd October 2023 – 9:30-13:30

Professional and personal boundaries are key to keeping service-users, staff, and organisations, safe, effective, and professional. They help us to utilise our skills in the most appropriate way within our professional roles, and to ensure consistency of service and management of the expectation of service-users. But what are boundaries, and what can make it difficult to maintain them? This workshop explores the various aspects of boundaries in the workplace, using open discussion of our own boundaries, case studies of situations that can arise, and how we can manage the maintenance of boundaries through internal and external policies and personal accountability.

Group Dynamics – Tuesday, 10^th October 2023 – 9:30-13:30

Group support can be a valuable and effective intervention for people living with complex or difficult circumstances. The ability to share your knowledge and experiences with others while also learning from the knowledge and experience of others can lead to new ways of thinking and approaching situations, as well as supporting a reduction in feelings of isolation. Groups can be organic and unpredictable, with each instance bringing new personalities and new complications. By learning how groups form, engage, and resist, and by understanding how to create an environment that emphasises the needs of the group as well as those of the individuals within it, support groups can maintain focus, cohesion, and effectiveness. This workshop is designed to support staff and organisations in the voluntary, community, and social enterprises (VCSEs) to understand group dynamics within a support setting, and to manage and coordinate groups, or supervise volunteers to do so.

Recognising and Responding to Challenging Behaviour – Tuesday, 17^th October 2023 – 9:30-13:30

Working with people with complex lives can be difficult, especially when service-users might display strong defensive, aggressive, or disengaging behaviours that can interrupt constructive and meaningful engagement. In order to work effectively with clients who may exhibit challenging behaviour, this workshop explores the causes, biomechanics, strategies, and timings to manage and de-escalate potentially difficult circumstances. This workshop explores challenging behaviour, how to recognise it, and techniques to work out when and how to intervene to try and de-escalate these situations.

How to Design Peer Support – Tuesday, 24^th October 2023 – 9:30-13:30

Peer support can be a hugely effective intervention for people going through complicated life circumstances. Being able to receive empathetic support from people who have been through similar situations can reduce feelings of isolation and not being understood. It can also help people improve their knowledge, confidence, and ability to take control of their situation by learning from the experiences of others who have overcome, or who may still be struggling with, the obstacles and barriers they are facing. This workshop is designed to support health organisations and voluntary, community, and social enterprises (VCSEs) to consider, plan, and troubleshoot the introduction of peer support programmes into their services.

Charities and climate change: How can we tackle the climate crisis? 12 September | book your free place

As part of our Fuelling Positive Change campaign event series, join us to discuss how charities can advocate for the environment and embed sustainable practices.

Free webinar: Effective risk management for charities in 2023 13 September | book your place 

All charities face risk. It could be the risk of losing money, injuring clients, bad publicity, or losing key staff or volunteers. Join this webinar with experts from Zurich Insurance to gain insight into effective risks management

Free webinar: Flexible working in frontline roles 21 September | book your place 

In partnership with Timewise, this free webinar explores implementing flexible working for frontline staff, dispelling myths and sharing diverse examples.

Charities and climate change: How can we stop funding fossil fuels? 19 October| book your place 

The second of our Fuelling Positive Change event series, we’ll discuss fossil fuel divestment, how it can help tackle climate change and the practical steps charities can take.

Book NCVO training in August and September Browse training courses

Develop your workforce and volunteers. Browse our treasure trove of training from impact and evaluation to involving volunteers and more, there’s something for everyone.

Webinar series with NCVO  legal partners Withers LLP are available to watch on the NCVO YouTube channel